At HomeoSoul Clinic (the “Clinic”), we are dedicated to protecting your privacy and handling your personal information with the utmost care, in compliance with all relevant laws and regulations, including the Homeopathy Central Council Act, 1973, and the Homeopathic Practitioners (Professional Conduct, Etiquette, and Code of Ethics) Regulations, 1982 (as amended).

Your privacy is of paramount importance to us, and we are committed to safeguarding the personal information you provide while using our services, both in person and through our website. We follow these fundamental principles to ensure your privacy is respected:

1. Highest Security Standards:
   The Clinic uses advanced security measures to keep your personal data strictly confidential.

2. No Disclosure Without Consent:
   We will not share, disclose, or sell your personal information—such as your name, address, age, gender, or medical history—to any third party without your explicit consent, except as outlined in this policy.

3. Cookies and Third-Party Links:
   While our website uses cookies to enhance your browsing experience, we do not store sensitive information, such as credit card numbers, in cookies. Please note that our website may contain links to other sites with different privacy practices, which we are not responsible for.

4. Information Collection:
   We collect information to offer personalized services and a better overall experience for our patients. The types of information we collect include:

   • Information You Provide: This includes your name, age, gender, contact details (phone number, email, and address), and medical details.

   • Automatically Collected Information: We collect device-specific data, such as device type, model, network details, and public IP address. If you use our mobile apps, and grant location access, your location data (lat/long) may also be collected.

5. Use of Collected Data:
   The information collected helps us improve our services and provide a personalized experience on our website. We may share anonymized information with third-party tools for analytics purposes.

6. Anonymized Data for Research:
   HomeoSoul Clinic may anonymize patient data for research purposes, including publication and collaboration with medical experts. This may involve sharing reports, case notes, photographs (with your identity masked), and prescriptions. In such cases, all identifiable information will be masked to ensure your privacy. By using our services, you consent to this anonymized use of your data.

7. Confidentiality of Case Records:
   Our doctors and administrative staff handle patient case records with the utmost care. We uphold the highest standards of discretion and confidentiality in all communications and correspondence with you.

If you have any questions or concerns about our privacy practices, please contact us at info@homeosoul.com, and we will respond as soon as possible.

Thank you for trusting HomeoSoul Clinic with your healthcare needs.